Company Name: AJA Logistics
Address: 35 Girraween Crescent, Capalaba QLD 4157, Australia
Email: Sandyajalogistics@gmail.com
Phone: +1 000-111-3333
1. Acceptance of Terms
By accessing or using AJA Logistics services, you agree to be bound by these Terms & Conditions. If you do not agree, do not use our services.
2. Services
AJA Logistics provides delivery and logistics services including parcel transportation, freight handling, and last-mile delivery.
We reserve the right to:
- Refuse service to any shipment
- Modify or discontinue services without prior notice
3. Customer Obligations
You agree to:
- Provide accurate shipment and contact details
- Properly package all items before dispatch
- Ensure shipments comply with all legal and safety regulations
- Declare correct contents and value of goods
If you screw up here (wrong address, bad packaging), the consequences are on you—not the company.
4. Pricing & Payment Terms
- Charges are based on weight, size, distance, and service type
- Full payment must be made before dispatch unless agreed otherwise
- Additional charges may apply for:
- Waiting time
- Re-delivery
- Special handling
Non-payment = no service. Simple.
5. Delivery Terms
- Delivery timelines are estimates, not guarantees
- Delays can occur due to traffic, weather, or operational issues
- AJA Logistics is not liable for delays beyond reasonable control
If you need guaranteed timing, you should be paying for premium courier services—not expecting miracles.
6. Failed Deliveries
If delivery fails due to:
- Incorrect address
- Recipient unavailable
- Refusal to accept
Then:
- Re-delivery charges apply
- Shipment may be returned at sender’s cost
7. Prohibited Items
You must NOT ship:
- Illegal goods
- Hazardous or flammable materials
- Explosives
- Restricted or regulated items
If you try to sneak these in, AJA Logistics has full right to:
- Cancel shipment
- Report to authorities if required
8. Liability Limitations
- AJA Logistics is not responsible for:
- Indirect or consequential losses
- Business losses or missed opportunities
- Liability for loss or damage is limited to:
- Declared value OR
- Standard liability coverage
No declaration = don’t expect compensation.
9. Insurance
- Basic coverage may apply depending on service
- Customers are responsible for requesting additional insurance for high-value items
If you’re shipping expensive goods without insurance, that’s your risk decision.
10. Cancellations
- Orders can be canceled before dispatch
- Once shipment is in transit, cancellation is not guaranteed
- Refunds (if applicable) are processed after review
11. Damage or Loss Claims
- Claims must be reported within a reasonable timeframe after delivery
- Proof of damage/loss is required
- Compensation (if approved) follows company liability limits
No proof = no claim. That’s standard in logistics.
12. Privacy
Customer data is collected only for operational purposes and handled securely. We do not sell your data.
13. Force Majeure
AJA Logistics is not liable for delays or failures caused by:
- Natural disasters
- Government restrictions
- Strikes or unforeseen disruptions
Basically, anything outside operational control.
14. Changes to Terms
We can update these terms anytime. Continued use of services means you accept the updated version.
15. Governing Law
These Terms & Conditions are governed by the laws of Queensland, Australia.
16. Contact Information
For any questions:
📍 35 Girraween Crescent, Capalaba QLD 4157
📧 Sandyajalogistics@gmail.com
📞 +1 000-111-3333